Games Zone Product Replacement Plans | Games Zone
Paiement en 4x disponible dès 150 € d’achat4,7/5 sur Trustpilot — 541 avisLivraison suivie · Service client réactif

Protect Your Play

Cover your games, consoles, & gear with our product replacement plan!

Buck Bunny Dropping Console

PRPs Cover All Kinds Of Damages

Keep the play going with reliable product support.

games

Jeux vidéo

Don't let a scratched disc interrupt your play! Bring it in and we’ll swap it.

controller

Manettes

Bad case of stick drift? Bring in your affected controller and we’ll replace it.

Console

Consoles

Game-crashing system errors? Yup, we cover that too with quick and easy replacements!

Only Pay For What You Need

Product
Prix
Option 1
1 Yr icon
or
Option 2
2 Yr icon
19,99 € 2,99 €* 4,99 €* 
29,99 € 3,99 €* 5,99 €* 
69,99 € 4,99 €* 6,99 €* 

*PRP prices are dynamic and may not always mirror the examples above

All Products Covered by PRPs

Console icon

Consoles

Controller icon

Manettes

Games icon

Games

Accessories icon

Accessories

Headset icon

Casques

Hardware icon

Hardware

Buck face icon

& More

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Protection From All Of Life’s Game Breakers

Our plan has your back when when common issues like wear and tear, defects, or sudden hardware failures interrupt your gaming. If your video game, console, or accessory stops working, don’t worry - we’ll replace it.

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Power Up With Fast Fixes & Replacements

No waiting, no Livraison, no downtime. In most cases, our quick support can get you back in the game with same-day replacements for your covered items.

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One‑Time Cost, Long‑Term Savings

The days of paying for expensive replacements or repairs are over. Our affordable plans provide you with quick fixes or fast, cost-free swaps.

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Coverage That Moves With You

Whether you’re home or on the go, get nationwide protection for your items wherever they’re at. Plus, with locations across the country, we’re ready to help you find a replacement item whenever you need one.

What Customers Are Saying

Real Reviews. Fast Replacements. Peace of Mind.

“Best Thing That Ever Was Invented”

Honestly is the best thing that was ever invented. This is the best due to my son being a boy who’s careless he tends to break all his games and its frustrating due to how expensive it is. Having a Garantie makes it so much easier to relax and let him be a boy. Not to be on top of him with don’t break that or becarefull how you throw that. It gives him freedom yes he should be careful but its a boy experience childhood having fun with his video game. At the end of the day is worth every penny. The Garantie It so easy to complete and to use i love it. I dont have to give the blood of my first born or other crazy quest 🤣🤣🤣. I am very happy with this function.

— Leslie Huasco

“Best Garantie There Is. Why I'm A Repeat Customer!”

There is no better deal on the market. En magasin replacement 1-for-1 cannot be beat. This is greatly superior to making some claim and losing weeks of my hardware for due process. The available Garantie is why, when it comes to controller purchases, my only choice, for any system is to buy from Game Stop.

— DadOf5HCgamers

“Peace Of Mind”

One of those things that you will be grateful you have. Sure it costs a little more, but the replacement process through Games Zone is fast and efficient.

— saltyCdawg

Lire la suite Reviews

“Worth It”

I'm glad I purchased it. My sons Xbox had to be replaced after three days of use.

— KAM81

“Always Get The Console Protection.”

I always get protection plans on consoles have used them several times in the past and its great to get a quick replacement or the work needed done. Switch is still running fine so I haven't needed this one yet.

— Tomtastic

“Full Protection”

Huge relief knowing my purchases are fully covered!

— CPap

“System Garantie”

This Garantie is definitely worth the money. My switch stopped working and it was replaced the same day with a new one. I love Game stop.

— Shannon Conrad

“Great Garantie Just In Case”

I snagged this Garantie just in case for piece of mind. In the event anything goes wrong with my console I'm happy to know I'm protected.

— kickguru

“I Would Buy Again”

I haven’t had to use the Garantie yet, but it puts me at ease because I have two rambunctious kids, and it seemed very easy to replace my device if accidentally broken.

— Samanthaa

Disclaimer: Customer quotes may reference a “Garantie.” These statements reflect customers’ own language and experience. Games Zone’s Product Replacement Plan is a protection plan, not a manufacturer’s Garantie.

Don’t Miss Your Chance!
Protect Yourself Before You Commander

Just click “Add Protection Plan” when putting items in Votre panier – you’ll see the plan in there before checking out. REMEMBER: The plan can’t be added after you Commander!

Changed Your Mind?
No worries — it’s refundable within 30 days*.
Laptop showing how to add a protection plan at Paiement

FAQ

How long does a Product Replacement Plan cover my item(s)?

Our plans cover 1 or 2 years. The coverage length depends on what plan you pick.

What if I lose my receipt?

No worries! We can usually look it up En magasin for you. Become a Games Zone today to speed up the process with quick access to your purchase history and receipt information!

What if the item is Rupture de stock?

We’ll help you find a replacement En magasin or online, or work with you on a solution.

Can I buy a plan later?

No, a Product Replacement Plan must be added at the time of purchase.

What’s not covered by a Product Replacement Protection Plan?
  • Misuse or accidental damage
  • Cosmetic-only issues
  • Batteries or consumables
  • Unauthorized repairs
  • Usage outside the U.S.
  • Pre-existing issues or items already covered by insurance or Garantie
  • Products used for business or rental purposes
Can I get a refund?

Yes. Refunds can be claimed within 30 days of purchase.

What kind of replacement item will I get?

Replacement items are usually a Occasion or Reconditionné product similar to what you originally had. If a replacement item is Indisponible, we’ll work with you to figure out a solution.

Does coverage reset with a replacement?

Your coverage resets only when you buy a new plan at the time of exchange.

We Cover The Gaps.
You Keep Playing.

Take on all of life's boss battles with peace of mind. Our Product Replacement Plans are ready to provide coverage for whatever way you love to play.

Want To En savoir plus?

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